Our Services

We make social impact organizations and programs better for the people they serve.

Our Service Offerings

Organizational
Strategy Planning

We support our clients in simplifying the strategic planning process by providing research, conducting readiness assessments and designing
performance targets. We support leaders with best practices for the documentation, implementation, communications and change management

Talent and Culture

We help our clients apply a strategic lens to managing their internal communities. We support strategic initiatives such as change
management, diversity programs, and organizational design. We also support HR teams in improving performance, culture, and compliance

Customer Experience
- Strategy

offering includes applying a Human Centered Design to proactively integrate external stakeholders in strategies and programs. We provide support with Research, Customer Experience Strategy, Client Experience (B2B/partnership relationships) & Campaign Evaluations.

Strategic
Communications

We support organizations by precisely connecting to their diverse audiences. While most firms focus on content development, we offer an expansive approach that includes conducting research, planning campaigns, and evaluating key measures of success.

Our Core Capabilities

Core Capabilities 1

Organizational Strategic Planning

  • Strategy Development
  • Strategy Documentation
  • Program Strategy Planning (“For New Programs”)
  • Program Strategy Planning (“For Existing Programs”)
  • Process Documentation
  • Policy Documentation
Core Capabilities 2

Talent and Culture

  • Human Capital Strategy
  • DEIJ
  • Organizational Design
  • HR Support
  • Communications Support
  • Org Culture Assessments
  • Performance Management Support
Core Capabilities 3

Customer Experience Strategy

  • Research
  • Customer Experience
  • Client Experience
  • Campaign Evaluations
Core Capabilities 4

Strategic Communications

  • Designing Communications Strategies
  • Communications Development
  • Process and Policy Documentation

Designing For Community Impact

We’re a strategic consulting firm innovating how organizations amplify and scale community based solutions. Our firm applies top consulting approaches to the design and improvement of our clients’ housing, education, healthcare and employment programs.

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